Terms and Conditions of sale

Important: these apply to all products sold.

These Terms and Conditions were last modified on April 31, 2026.

Thank you for choosing ConneC-t. We’re committed to delivering a creative, enjoyable experience. Please review the following terms before purchasing.

1. Product Nature

1.1 ConneC-t is a creative, hands-on product designed to encourage imagination and connection.

1.2 Due to the nature of manufacturing, minor variations in appearance, finish, or color may occur. These do not affect the functionality of the product and are not considered defects.

2. Use and Safety

2.1 ConneC-t is not intended for children under the age of five (5). Adult supervision is recommended for younger users. Possible choking hazard may occur if swallowed.

2.2 The product should be used responsibly and as intended. DobrySolutions LLC is not responsible for injuries or damages resulting from misuse.

3. Our Commitment to Quality

We stand behind our product.

If your item arrives damaged, defective, or incomplete, please contact us within 5 days of delivery, and we will do our best to make it right.

4. Returns & Satisfaction Guarantee

4.1 We offer a 10-day satisfaction guarantee from the date of delivery.

4.2 If you are not satisfied with your purchase, you may request a return, provided that:

  • The product is returned in good condition

  • All original components are included

  • The item is not excessively used or damaged

‍4.3 Return shipping costs are responsibility of the customer unless the item is found defective or incorrect.

4.4 To prevent abuse, DobrySolutions LLC reserves the right to limit or deny returns in cases of:

  • ‍Repeated excessive returns

  • Damaged or heavily used items

  • Missing components

‍‍5. Refunds

‍5.1 Approved returns will be refunded to the original payment method.

‍5.2 Shipping fees (if applicable) are non-refundable unless the return is due to our error.

6. Limitation of Liability

‍To the fullest extent permitted by law, DobrySolutions LLC shall not be liable for indirect or consequential damages.

‍Our total liability shall not exceed the purchase price of the product.

7. Governing Law

‍These Terms are governed by the laws of the State of Florida.

8. Contact

‍If you have any questions or concerns, please reach out to us:

dobsolforshp@gmail.com

‍We’re here to help and want you to have a great experience with ConneC-t.

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Product processing Information, Shipping and Return Policy

These were last modified on April 31, 2026.

We’re committed to making your experience with ConneC-t simple, reliable, and enjoyable. Please review the details below before placing your order.

1. Payment Options

We accept available payment methods supported by our website provider at checkout.

Any applicable taxes or processing fees will be clearly displayed before purchase.

2. Order Processing

2.1 Orders are typically processed within 1–3 business days (up to 72 hours) after confirmation.

2.2 During high demand periods or limited inventory situations, processing times may be extended. If delays occur, we will do our best to keep you informed.

2.3 Once your order has been processed and shipped, you will receive a confirmation with tracking information.

3. Shipping Policy

3.1 We currently ship within the United States only.

3.2 Orders are shipped from Florida via USPS.

Available options may include:

  • USPS Ground (standard)

  • USPS Priority (faster delivery)

3.3 Delivery times are estimated by the carrier and may vary due to:

  • weather conditions

  • holidays

  • carrier delays

While we work with reliable shipping partners, we are not responsible for delays once the package is in transit.

3.4 Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues caused by incorrect addresses.

4. Returns & Satisfaction Guarantee

We want you to feel confident in your purchase.

4.1 A 10-Day Satisfaction Guarantee
You may request a return within 10 days of delivery if you are not satisfied.

4.2 Return Conditions
To be eligible:

  • Product must be in good condition

  • All original components must be included

  • Product must not be excessively used or damaged

4.3 Defective or Incorrect Items
If your item arrives damaged, defective, or incorrect:

  • Contact us within 7 days of delivery

  • We will offer a replacement or full refund at no additional cost

4.4 Return Shipping

  • Customers are responsible for return shipping unless the item is defective or incorrect

  • We recommend using a trackable shipping method

4.5 Refunds

  • Refunds are issued after the item is received and inspected

  • Refunds will be processed to the original payment method

  • Original shipping fees are non-refundable unless the return is due to our error

4.6 Abuse Prevention
To protect against misuse of our policy, we reserve the right to:

  • Deny returns for heavily used or damaged items

  • Limit excessive or repeated return requests

5. Exchanges

Exchanges are available for defective or incorrect items.

For all other exchanges, customers may be responsible for additional shipping costs.

6. How to Initiate a Return

To request a return, please email:

dobsolforshp@gmail.com

Include:

  • Order number

  • Reason for return

  • Photos (if item is damaged or defective)

Please wait for confirmation before sending any items back.

7. Contact

We’re here to help and want you to have a great experience with ConneC-t.

dobsolforshp@gmail.com

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